The Culture of Complicating Everything
At the entrance to almost any office building in Colombia, a notebook is waiting. A person arriving with a laptop must stop, write down the brand, the serial number, their name and the time, and only then can they move on toward the elevator. Nobody believes that this record protects anything, neither those who demand it nor those who comply with it, and yet it is repeated in companies, public agencies, universities and clinics across the country, every day, with an almost religious obedience. The ritual has no owner, nobody audits it and nobody remembers who decided it, yet nobody dares to abolish it, because eliminating a control looks like a personal risk, whereas keeping it costs nothing to the person who keeps it. That small notebook sums up, in one square meter of reception area, a deep trait of Colombian society: the conviction that what is difficult is, for that very reason, what is right. This trait is cultural before it is legal. It is learned in offices, in schools and in fa...